Privacy Policy

Introduction

At Aquadom USA, your privacy is our priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, aquadomusa.com, and use our services. By using our website, you agree to the terms of this policy.

Information We Collect

Personal Information

When you make a purchase or attempt to make a purchase through our website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

Device Information

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our site, and information about how you interact with our site. We refer to this automatically-collected information as “Device Information.”

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data, which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

How We Use Your Information

Order Information

We use the Order Information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Device Information

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • We use WooCommerce to power our online store. You can read more about how WooCommerce uses your Personal Information here.
  • We use Stripe to process payments. You can read more about how Stripe uses your Personal Information here.
  • We use the WordFence plugin to protect our site from spam and other security threats. You can read more about how WordFence uses your Personal Information here.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

Data Retention

When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@aquadomusa.com, by phone at +1 800-654-0016, or by mail using the details provided below:

Aquadom USA
20 Haypress Rd
Cranbury, NJ 08512
United States

Office Address:
Cranbury, NJ, United States, New Jersey

Business Hours:
Monday – Friday: 9am to 5pm
Saturday: 9am to 2pm
Sunday: Closed

By using our website, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting Aquadom USA with your personal information.